Data Protection

Shuvo Win Privacy Policy

Your personal data matters to us. On this page, we clearly explain how your information is collected, used, and kept secure.

Last Updated: 1 January 2026 Applicable Region: Bangladesh Protection: SSL Encryption

Your privacy is our responsibility. By creating an account or using the services on Shuvo Win, you agree to this privacy policy.

1 Introduction

Shuvo Win (www.shuvowin.ws) is a trusted online betting platform. We believe protecting every member's privacy is both our ethical and legal responsibility. This Privacy Policy ("Policy") explains how we collect, use, store, and safeguard your personal information.

This policy applies to the Shuvo Win website, mobile app, and all associated services. By using our services, you consent to your information being processed in the manner described in this privacy policy.

Our privacy policy is reviewed regularly and updated as needed. We will notify you in advance of any significant changes.

2 What Types of Information We Collect

Shuvo Win collects various types of information to help us run our services smoothly and improve your overall experience.

2.1 Identity Information

  • Full name & date of birth
  • Email address & mobile number
  • Current address & nationality
  • National ID (NID), passport, or driving licence number

2.2 Financial Information

  • Mobile banking number (bKash, Nagad, Rocket, Upay)
  • Transaction history and amounts
  • Deposit & withdrawal records

2.3 Usage Information

  • Login time, IP address & device information
  • Gaming activity and betting history
  • Browser type & operating system
  • Time spent on site and page visit data

We never store your full payment card number or PIN. Never share your mobile banking PIN with us.

3 How We Collect Your Data

Shuvo Win collects your information in the following ways:

How We Collect Information What Data We Collect When It Occurs
Registration Form Name, email, mobile, date of birth At account creation
KYC Verification ID proof, address proof Before first withdrawal
Payment Processing Mobile banking number, transaction details At the time of deposit/withdrawal
Cookies & Tracking Browsing behaviour, device information During a site visit
Support Contact Chat & email messages When you contact support
Third-Party Sources Identity Verification & Fraud Prevention Data As required

4 Purpose of Data Use

Shuvo Win uses your data only for specific, legitimate purposes. We never use your information for anything unnecessary.

4.1 Service Operations

  • Creating and managing your account.
  • Processing deposits and withdrawals.
  • Keeping betting and gaming services running.
  • To manage bonuses and promotions.

4.2 Security & Compliance

  • Completing identity verification (KYC).
  • To prevent fraud and money laundering.
  • Meeting legal and regulatory requirements.
  • Age verification (18+).

4.3 Improvements & Communications

  • Improving site experience and functionality.
  • Showing content tailored to your preferences.
  • To send you important updates and offers.
  • Providing customer support.

You can opt out of marketing communications at any time. This will not affect your access to core services.

5 Data Sharing & Disclosure Policy

Shuvo Win never sells your personal data to third parties. However, information may be shared in the following limited circumstances:

5.1 Authorized Third Parties

  • Payment Processors: Necessary information is shared with mobile banking providers solely to process transactions.
  • Identity Verification Agencies: Approved verification services are used for the KYC process.
  • Technology Partners: Cloud hosting and security service providers that keep the site running.

5.2 Legal Obligations

Information may be shared with regulatory authorities to comply with court orders, government investigations, or legal directives. In such cases, Shuvo Win will make every reasonable effort to notify you in advance.

All third parties we work with are bound by strict confidentiality agreements. They may only use your data for the specified purpose.

6 Cookie Policy

The Shuvo Win website uses cookies and similar technologies to enhance your browsing experience.

6.1 Cookie Types

Cookie Type Purpose Duration
Essential Cookies Login sessions, security tokens Upon session end
Functional Cookies Language preference, layout settings 1 year
Analytics Cookies Traffic statistics, page performance 2 years
Marketing Cookies Showing Relevant Offers 30 days

6.2 Cookie Controls

You can block or delete cookies at any time through your browser settings. Note that disabling essential cookies may affect how some features work.

7 Data Retention Period

Shuvo Win retains your data only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements.

  • Account Information: For the duration of your active account and a minimum of 5 years after closure.
  • Financial Transaction Records: A minimum of 7 years, as required by law.
  • KYC Documents: Up to 5 years after account closure.
  • Support Contact: 2 years from the date of last contact.
  • Usage Logs: Up to 13 months.

Once the retention period expires, data is securely deleted or anonymized.

8 Your Privacy Rights

As a Shuvo Win member, you have the following rights regarding your personal data. To exercise any of these rights, please contact our support team.

Right to Access Data

The right to know what personal information we hold about you and to receive a copy of it.

Right to Rectification

The right to request correction of any inaccurate or incomplete information.

Right to Erasure

The right to request deletion of your data under certain circumstances.

Right to Restrict Processing

The right to request a temporary pause on the processing of your data in certain circumstances.

Right to Data Portability

The right to receive your data in a structured, machine-readable format.

Right to Object

The right to object to your data being used for marketing or any other purposes.

We aim to respond to all rights requests within 30 business days. In complex cases, this may be extended by a further 30 days, and you will be informed accordingly.

9 Children's Privacy

Shuvo Win strictly does not provide services to anyone under the age of 18. Our registration process includes age verification.

If we discover that a minor has created an account, that account will be closed immediately and all associated data will be deleted. If you believe a minor is using our platform, please contact us at support@shuvowin.ws.

10 Privacy Policy Updates

Shuvo Win reserves the right to update this Privacy Policy at any time. When changes are made, the "Last Updated" date at the top of the policy will be revised accordingly.

For significant changes, we will notify you through one or more of the following methods:

  • Sending notifications to your registered email.
  • Displaying a pop-up notice when you access the site.
  • Displaying notifications on your account dashboard.

Continued use of the service after any changes takes effect will be considered your acceptance of the updated policy.

11 Contact & Complaints

For any privacy-related questions, requests, or complaints, please reach out to our data protection team:

Email: support@shuvowin.ws
Response time: Within 24–48 hours (business days)
Live Chat: 24/7 Active

Every request you raise is taken seriously. We are committed to resolving issues as quickly as possible.

Why Your Data Is Safe with Shuvo Win

We follow world-class technologies and processes to keep your data protected.

256-bit SSL Encryption

Every transaction and personal detail you share is protected with bank-grade SSL encryption — no third party can intercept or read your data.

Secure Data Storage

Your data is stored on secure cloud servers that undergo regular security audits.

Strict KYC Verification

Identity verification ensures that only legitimate members can access our services and helps prevent fraud.

Your Data Is Never Sold

We never sell your personal data to third parties. Data is only shared when necessary to deliver our services.

Your Data, Your Control

Viewing, editing, deleting, or exporting your data — all of it is easy to do on your own.

International Standards Compliance

Our Privacy Policy is built in accordance with international data protection standards and is reviewed on a regular basis.

Secure Platform

Play at Shuvo Win with your data kept safe and secure.

We are committed to protecting every member's data in line with our privacy policy. Join now and enjoy a safe, secure experience.

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